Amazon has long had to deal with the reality that owners of its Echo smart speakers weren’t using its voice-controlled assistant, Alexa, to buy things, as it had hoped. The tech giant hasn’t given up ...

An Amazon Prime delivery tracking outage means Suffolk parcels are diverted via horse and cart, leaving residents to refresh ...

Amazon Prime customers report slower deliveries during the busy holiday season and winter storms. Frustrated users question Prime's value, posting complaints about week-long delivery times. Amazon ...